This Privacy Policy applies to Class 10 Nepali Guide, a GyannApp application developed and maintained by Void Nepal Private Limited.
GyannApp is an educational software platform operated by Void Nepal Private Limited. Different GyannApp applications may provide educational content for different classes, subjects, examinations, or learning purposes while using shared GyannApp services and infrastructure.
This Privacy Policy explains how Void Nepal Private Limited collects, uses, stores, protects, and handles information when you use Class 10 Nepali Guide, its related services, and the associated GyannApp platform.
1. Information We Collect
Depending on how you use Class 10 Nepali Guide, we may collect the following information.
Personal Information
- Name
- Email address
- Phone number
- Basic profile information
- Information associated with your GyannApp account
Login Information
If you sign in using Google Sign-In, we may receive basic profile information provided by Google, such as:
- Name
- Email address
- Profile picture
Usage and Technical Information
We may collect information about how you use Class 10 Nepali Guide and related GyannApp services, including:
- Pages, screens, or content viewed
- Features used
- Time spent using the application
- Browser or device information
- Application usage information
- Technical information necessary to operate, maintain, and improve the service
We do not collect or store payment details or precise location data through Class 10 Nepali Guide, unless a specific feature of the application requires such information and this Privacy Policy is updated accordingly.
2. How We Use Your Information
We may use information collected through Class 10 Nepali Guide to:
- Create and manage user accounts.
- Authenticate users and provide secure access to GyannApp services.
- Provide educational content and features relevant to the application.
- Provide personalized educational experiences where applicable.
- Maintain and operate the application.
- Improve application performance and user experience.
- Understand how users interact with our applications and educational content.
- Communicate important service updates, announcements, and support information.
- Detect, prevent, and address security issues, misuse, or unauthorized access.
- Comply with applicable legal obligations.
3. GyannApp Shared Services
Class 10 Nepali Guide may use shared services and infrastructure provided by the GyannApp platform.
These services may include authentication, user account management, educational content delivery, analytics, and other backend services required to operate GyannApp applications.
Information associated with your GyannApp account may therefore be processed through shared GyannApp services used by Class 10 Nepali Guide and other GyannApp applications.
Your information is handled in accordance with this Privacy Policy regardless of which supported GyannApp application you use.
4. Educational Content
Class 10 Nepali Guide may provide educational materials such as model questions, solutions, study guides, reference materials, or other learning resources.
Your use of these educational features may generate usage information, such as the content you access or features you use. This information may be used to provide and improve the educational services.
5. Data Sharing and Disclosure
We do not sell, trade, or rent users' personal information.
We may share or provide access to information with trusted service providers when necessary to operate, maintain, secure, analyze, or improve GyannApp services.
Third-party service providers may process information on our behalf and are expected to handle information in accordance with applicable agreements and requirements.
We may also disclose information when required by applicable law, legal process, court order, or a valid request from a government authority.
6. Third-Party Services
GyannApp applications may use third-party services, including services provided by Google.
Depending on the application and its features, these services may include:
- Google Sign-In – for authentication.
- Google Analytics – for understanding application and website usage.
Third-party services may process information according to their own privacy policies and terms.
For more information about Google's privacy practices, please review Google's Privacy Policy.
7. Data Security
We take appropriate technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, destruction, or loss.
Access to personal information is limited to authorized personnel and service providers who need access to operate, maintain, secure, or support GyannApp services.
We also use appropriate security measures for data transmitted between the application and our services.
However, no method of electronic transmission or storage can be guaranteed to be completely secure.
8. Data Retention
We retain personal information for as long as necessary to:
- Provide GyannApp services.
- Maintain user accounts.
- Provide educational features.
- Maintain security and service integrity.
- Comply with legal obligations.
- Resolve disputes.
- Enforce our agreements.
When information is no longer required for these purposes, we may delete or anonymize it in accordance with our applicable practices and legal obligations.
9. Account and Data Deletion
You may request deletion of your GyannApp account and associated personal information.
To request account or data deletion, contact us at gyannapp0@gmail.com.
When a deletion request is received, we will process the request in accordance with applicable requirements and our data retention obligations.
Some information may need to be retained where required by law or for legitimate security, fraud prevention, dispute resolution, or legal compliance purposes.
10. Children's Privacy
Some GyannApp applications are intended for students, including students in school-level classes.
Where an application is intended for children or younger users, we take appropriate measures to handle children's information in accordance with applicable laws and Google Play's requirements for child-directed applications.
Parents or guardians who have questions about information associated with a child may contact us at gyannapp0@gmail.com.
If you believe that a child has provided personal information to us in circumstances where it should not have been collected, please contact us so that we can review the matter and take appropriate action.
11. Cookies and Similar Technologies
GyannApp websites and related services may use cookies and similar technologies to support website functionality, maintain sessions, understand usage, and improve user experience.
You can control cookies through your browser settings. Disabling certain cookies may affect some website functionality.
12. Your Data Rights
Depending on applicable law, you may request to:
- Access your personal information.
- Update or correct your personal information.
- Delete your account and associated personal information.
- Ask questions about how your information is handled.
To make a request, contact:
We may need to verify your identity before processing certain requests.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our applications, services, data practices, or applicable requirements.
Changes will be posted on this page with an updated Last Updated date.
We encourage users to review this Privacy Policy periodically.
